Welcome to Valley Water Systems

We are regulated, privately owned water utility
serving over 6700 customers in Plainville,
Southington, and Farmington, Connecticut.

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Pay and/or view your account

Paying online with a credit card or electronic check saves time, gives you the flexibility to pay how and when desired, saves money (no more stamps, paper checks or envelopes).
Make a payment (credit card or e-check) by phone or check your account balance 24/7 with our automated phone service. Please call (844)-234-3702.

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Efficient Customer Support

Our fully trained office personnel are here to help with any questions. Read our Frequently Asked Questions page, or call the office to speak directly with one of our friendly staff members.

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Valley Water Systems Offers a Full Spectrum of Services

Click Here to See the Official Rules


Welcome to Valley Water Systems!

The roots of the company were established by charter of the State General Assembly in 1884. In that year a reservoir was constructed for $6500 and the water company's first water service was installed soon after. During the intervening period, and some 6500 customers between then and now, miles of water mains, hydrants, pump stations, treatment plants, and storage tanks have been built. These water system additions represent over $20,000,000 of investment.

Today our headquarters houses a staff equipped to handle virtually every phase of activity expected of an investor owned water utility.

We are pleased that you have decided to stop by to visit us. If you have unanswered questions, do not hesitate to contact us via email or at (860) 747-8000.